Money Advice, Debt Advice & Debt Help
Feedback – What our clients say about us

Feedback – What our clients say about us

Feedback – What our clients say about us

Find out what our customers thought of the service we provided to them and what they say about us. Their feedback can be found below.

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Want more advice about resolving your debt problem? Give us a call (0800 077 6180) or complete the form below. Its free and confidential.

Client feedback – What our clients say

Non judgemental and extremely knowledgeable – Gav & Lisa – 22nd Jan 24
James was non judgemental to our situation. He was extremely knowledgeable and helpful. He put out minds at ease and was very honest each stop of the way.

Help at a very difficult time – Asfand – 12th Sept 23
James Falla help me at my difficult time. The fee was very reasonable and very very quick response from any single email to him and call response was at same time. He is the best.

Expert personal debt, insolvency and bankruptcy advice – SiD – 11th Sept 23
James Falla has consistently provided expert advice and covered a multitude of issues on my behalf as I faced challenges on both a business and personal level financially. During this difficult period James has been both consistently responsive, promptly offering expert help, always clearly explained. As a result I’ve found what I see as the least-bad solutions to a range of issues and avoided a multitude of pitfalls along the way. James has been incredibly helpful, is extremely knowledgeable and his pragmatic and accessible approach is hugely appreciated.

At every stage he has provided clear guidance and been happy to discuss all options at length, and with patience. All my enquiries were answered promptly and in depth, allowing me the chance to negotiate complex situations with added confidence. His service has been tailored rather than generic, a result I believe of the time James has invested in understanding my position fully. In so doing his advice has been pragmatic but sympathetic and, when needed, blunt.

I have no hesitation in recommending his services to anyone in the regrettable position of having to navigate personal debt, insolvency or bankruptcy. Some significant issues having a huge impact on an individual on both the financial and personal levels.So, during a stressful and unsettling period finding advice of this calibre is pivotal. Emerging unscathed shouldn’t be anexpectation. However, successful damage control can hugely assist . With James’s advice that control has been achieved and I’m in no doubt my situation could have been far worse without it.

If you are navigating these problems I thoroughly recommend reaching out to James and, I hope, benefiting from his broad-ranging and knowledgeable advice.

Support through Bankruptcy – Charlotte – 8th Sept 23
I have received expert advice from James since day 1. He explained in detail the bankruptcy process and supported me through this. James has been there for me every step of the way and I would recommend his services to all who need expert advice on managing/clearing their debt. Thank you James!

Bankruptcy was my only option: Johnr – 3rd Sept 2023
At the time of receiving advice from James on bankruptcy I was not aware of it being a long lasting solution that offered financial protection, to clear all debts, but it was.

I was very fearful as bankruptcy is very serious and cannot be taken lightly. I was very hesitant to go ahead with this, but james helped me and it was the correct solution as i had a failed iva & there was no other way out for me. Thank you james for getting me through this difficult time.

Bankruptcy Service – Best thing I ever did: JonoW – 22nd Aug 2023
The best thing I ever did was going through this company to get my finances sorted. James Falla makes the bankruptcy process so easy and he explains any questions you may have about it.
Thank you James.

Very happy with bankruptcy service: BPat – 31st July 2023
I am very happy with the services I have received especially from James Falla. I have no hesitation in recommending his services to prospective clients.

James Falla’s services excellent and professional: RoyF – 30th June 2023
The bankruptcy service provided by James was first class. He was very patient and reassuring throughout all our discussions. The outcome was the best it could have been as a result of James guidance.

Extremely happy with this bankruptcy service: Brid D – 29th June 2023
I am extremely happy with the service I received from the Fames Falla. James was very professional from start to finish. I was made to feel at ease and comfortable with the whole bankruptcy assistance process. I would totally recommend this company

I can sincerely recommend James Falla’s services: Alt – 12th June 2023
James was professional and very thorough and gave me all the information one could need to make the correct decision. I can sincerely recommend his services.

Bankruptcy service put our minds at ease: EReb – 7th June 2023
James has been incredibly helpful throughout the whole process of filing for bankruptcy. He has been on hand to answer any questions and has put our minds at ease. While this has been a stressful process I am very grateful we could have his guidance.

Very approachable and easy to talk to: JaniceJ – 1st June 2023
From the first time speaking to James he was very approachable and easy to talk to. I felt at ease talking about my debt. He was very professional through out the whole experience. He was very thorough and efficient. My IVA is now in place and I would highly recommend James. Thank you so much James. I can now sleep at night again.

Mind has been put at ease: Sara – 29th May 2023
I have been exceptionally happy with the service and advice I have been given. Now my IVA is in place, my mind has been put at ease. Thank you.

More client feedback can be found in the comments section at the bottom of this page.

Message from James Falla – Senior Debt Advisor

Choosing the correct debt solution to use is difficult. Each has different implications depending on your personal circumstances. The decision you make is likely to affect you for a number of years.

For this reason, working with the right debt advisor is really important. You need someone you can trust to correctly advise you and act, first and foremost, in your best interests.

I hope the feedback and comments you read here from clients I have helped, will give you the confidence to contact me, so we can work together to solve your debt problem.

If you would like to speak to James about resolving your debt problem, call 0800 077 6180 or complete the form below. The advice is free and confidential.

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    78 thoughts on “Feedback – What our clients say about us

    1. NickyO says:

      Discharged from bankruptcy:
      Good morning James. Thank you so very much for your email & all the information provided. May I please take this opportunity to thank you for everything that you did to help me. Your guidance helped me to change my life & have the chance to move on. If I ever meet anyone who is need of expert help I will immediately pass your details to them. I wish you all the best for the future.

    2. SamDS says:

      Patient and courteous service:
      James was extremely professional, patient, and courteous throughout, explaining all of my options to me with the level of detail required to come to an informed decision on such things. As much as bankruptcy was an inherently stressful process to go through, James made it as easy as it could possibly be. Thank you, James.

    3. M&C B says:

      Extremely helpful, patient and understanding bankruptcy service:
      James was amazing at helping us with the bankruptcy. He explained things very well and was extremely helpful, patient and understanding. His communication and response was brilliant. Thank you James I wouldn’t have been able to do this without your support.

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